Customers' Feedback ( 2839 valued customers in United States)

It's always a delight shopping on Republic sites! I especially appreciate the declaration of items as gifts for customs purposes. All of the marketing materials sounding down to earth, like a person really crafted it, is also very refreshing as someone used to US advertising.

I was very happy with the packaging of my pin and the quality of it. It looks like it could've been bought yesterday and sent to me even though it's an older pin! I'm so happy that I have it in my collection now. I can't wait to show all my friends when I redo my Pin Display board for my bag.

Everything was excellent! The packaging was very well done and all my items arrived safely and in perfect condition. The customer service was surprising, they even inquired when my local mail office failed to deliver my package. I really appreciate all their work and I'm very happy with all my Shinji Hirako merch!! I hope to buy more of my best boy!

Honestly, it was great. It arrived timely, it was packaged really really well, and nothing was missing. To make it blunt: Absolutely Perfect

When I had ordered the product I noticed that I made a mistake with my shipping address because Paypal had the incorrect address on file. I sent an email requesting a change to the right address and it was answered quickly and easily. The package and item arrived in excellent condition, would highly recommend this website.

Love the quick response time and the safe packaging of items

Personalized care :-)

Fast and reliable service service as always.

Services are great. Packaging is great. Feels like proper care was put into it!

Fantastic.

I bought from you guys over 10 years ago. Your guys service is still fantastic as ever! I really love how little the site has changed. Made everything incredibly easy to navigate&remember. When I first bought from you guys all those years ago. I remember looking for Tiger & Bunny merch because I was obsessed with the show (still very much so am) and I remember finding your site and thinking I hit the mother load! I am so glad you guys are still doing amazing work! Literally my all time favorite website(s) ??????

Good service, got my package around 2 weeks since ordering. Package came in good condition.

Great candy and great packaging

Perfect!

Sometimes it is dissapointing that certain items cannot be restocked or i cannot find a website were an item is sold so i am unable to purchase it

Very good!

This is my third time ordering from Goods Republic and one can say the experience is always S-tier! Great care is taken in the packaging to ensure no damage and customer support is quick to answer. If you order during the holidays (i.e. new years), they throw in some Omikuji, which I thought was awesome to look at. I even got a nice Kit Kat in another package :). Some nice leaflets in the packaging highlight the great team behind Goods Republic too.

Quality products and careful shipping. I love your store

You have amazing products and service and good prices love it

Items are great and were very well packed very pleased

Quick reply to questions and the packaging for the item was great.

First time buyer. I did not appreciate 3 things I bought said "Last in Stock!". However they were listed normally after purchased. They didn't read "sold out" or "waiting for restock". 3 of the 4 items were listed normally as if there was plenty of stock. I only bought them so quick over other things I was looking at due to this. Bad sales tactic that fails trust in customers. I will not be so quick to buy "Last in Stock" items.

Every thing else was wonderful. Great packaging. Quick international delivery. Just non-customer friendly selling tactics in my opinion.

Wonderful, just wonderful! I love the warm and friendly emails, and the letter that came with my order was an even nicer touch! I did not have any problems with my order so I had no need to reach out for help, however I don’t have a doubt in my mind that customer service would’ve helped me had I required that. Thank you for the fantastic experience and adorable items <3 I have already made a post to my followers, they love it all!

Worth every penny. My items were packaged with the most care and buying and receiving the items was a very easy process!

Great as usual. I appreciate that you let me know that my package was being kept at the post office. It was cool to get another omikuji. I think that last time I ordered from your service, it was also near the beginning of the year.

Excellent customer service and superb packaging! Easily my favorite online store.

Very good ! Answered quickly when I had questions and the tracking serv

The arrival time is expected for preordering items. Waiting for 3 months, I was very excited to get my items that I bought. I am grateful for the item packaging that didn't leave any empty space and was surprised that there was a cardboard slab in the middle. It made me feel happy that people from goods republic care for the items safety. I always enjoy buying from the other Republic branches because I end up getting the "omikuji" fortune paper slip. A very cute addition to any goods during the beginning of the year.

I greatly appreciate the care and dedication that went into packaging and shipping my order safely, as well as the professionalism and friendliness of the staff

I love your services and email updates!

The package was delivered safely! I noticed how much care your team put into packaging and the emails! I really appreciated your kindness and thank you so much for the safe delivery of the package!

Great service! I appreciated the emails checking in and my items were great prices.

This is my second time using your services and I'm impressed with the care that is put into keeping contact with the customer from purchase until delivery, and even in the packaging. I appreciate you answering my inquiry and combining my two orders so I can receive them together, and for even giving back the initial fee I paid for my second order for the express shipping as a coupon. I will be sure to use it when I purchase from you again in the future.

Great service

The best!

Excellent packaging great followup

i really appreciated the note you sent with my things

Wonderful! Items were packaged perfectly and the prices were great. The amazing service had me smiling when I recieved my items. I've already recommended this shop to my anime loving friends. Thank you!

The customer service was great! Plus all the items I received were perfect.

Fantastic service! I requested an item, and it was restocked and shipped to me extremely quickly!

customer support is always amazing. My stuff always arrives on time. Love Goods Republic!

Packaged wonderfully, and I think it came faster than expected because I've had it for a month now, so delivery was amazing.

The packaging and communication was great, but the online shop prices seemed to change from the preview to the actual amount for seemingly no reason.

This company has been my go-to for purchasing anime goods that may be sold out or not available in other websites. I enjoy the priority shipping and I'm confident in their packaging. It's also always nice recieving a small piece of candy from Japan. I've been recommending this site to my friends and family the past couple years and will continue to do so! Thank you so much for all the hard work you do!

Shipping and packing was amazing

Nice and quick, appreciated the secure packaging!

Very great service, happy to find a good place that has a lot of the merch I enjoy at great prices.

I want to tell you how much I appreciate the work you guys do. It makes me so happy to know there are people like you guys in this world. Your kindness means so much to me and made my day brighter. Reading the emails you guys send made me feel seen and I couldn't help but smile. You guys are doing great and I'm supporting everyone every step of the way! Your staff have such refreshing personalities and its like a breath of fresh air. You guys are making a difference in this world with the light you guys bring to people whether it's emails or packages. Thank you guys so much for your hard work. Everything you guys do shows how much you care and that you put your heart into it. I hope everyone has an amazing day cause you guys deserve it.

I like how the shipping price is already included in the prices. I buy Japanese stuff from elsewhere, the shipping price is different every time. Much easier buying from here.
Packaging was good.

Excellent Service and Fast Shipping