Customers' Feedback ( 4640 valued customers )
- United States
- Canada
- United Kingdom
- Germany
- France
- Australia
- Italy
- Singapore
- Spain
- Chile
- Netherlands
- Mexico
- Finland
- Other Countries
- by M Female / United States Feb. 10, 2024
- I appreciated the update emails and the little notes in my package when I received it :)Not only that, but the items came in great condition and great packaging.
- by W.P Female / United States Feb. 10, 2024
- Products arrived on time and in excellent condition. I appreciated the check-ins and updates throughout the process.
- by C Male / Hong Kong Feb. 7, 2024
- the goods were carefully packed and shipped here in excellent condition, that transparent case is fit for the illustration sheet and I even put it in to showcase. The memo and sweets really show warmth.
- by V.G Male / United States Feb. 6, 2024
- Packaging was excellent, service was excellent, it was perfect.
- by B Male / United States Feb. 4, 2024
- Arrived on time but unfortunately i had to wait and pick it up on the weekend due to our community mailbox that was damaged beyond repair.
- by L Female / Germany Feb. 4, 2024
- I am very happy with my purchases! ★~(?ω??) Very well packaged and perfect condition! Will definitely buy again from! ~?
- by E Male / Mexico Feb. 3, 2024
- excelent service and the items that i bought even tho they were second hand, they are in excelent condition.
- by V Female / Hungary Feb. 2, 2024
- Simply perfect, thank you.
- by J Female / Chile Feb. 2, 2024
- I had previously ordered before the pandemic arrived. Everything arrived well packaged, thank you very much for your patience and affection with which you send things
- by K Female / United States Feb. 1, 2024
- great delivery and packaged well!
- by L Male / United States Jan. 28, 2024
- Always good
- by C Other / United States Jan. 28, 2024
- Wonderful work and service every time!!!!!!!! its such a treat when i have a little extra money to get myself something fun, and i get to order it through you guys. thank you!!!!!
- by G Male / United States Jan. 25, 2024
- Items were shipped quickly and thoughtfully. Customer service was responsive and proactive. What I ordered was exactly as described.
- by K.K Male / Hungary Jan. 19, 2024
- Professional packaging, great quality products. Always satisfied with my Republic purchases!
- by M Female / United Kingdom Jan. 19, 2024
- The staff are beyond kind and the package included a little letter in which they had handed written the name, something like that feels very meaningful and special. They also included an omikuji - which has been my dream to do!! Mafuyu-San may have had no idea, but he really ticked off something from my bucket list!! I recieved moderate luck, so I'm very happy! Starting off the year amazingly, and I can't wait to order more from this site as all the staff are so so lovely. Thank you so much!!!
- by S.O Male / United States Jan. 18, 2024
- Great communication and very friendly!
- by A Female / Poland Jan. 16, 2024
- I like the fact that each of my orders is always packed with care. Sometimes it take longer for my order to arrive at my doorstep but I know that it is worth waiting because every item which I purchase is of good quality & it is something unique which I cannot get in my country
- by T.J Female / Serbia Jan. 15, 2024
- Im very happy with my purchase and I will buy more soon! Totally recommending this page! Very satisfied
- by L.B Female / United States Jan. 14, 2024
- Love how the items came in great condition in time for the Christmas season.
- by C Male / United States Jan. 13, 2024
- I had a great experience. My only request is to add the option to select DHL shipping. DHL is the only courier in my area that is reliable with international packages.
- by A.L Male / Finland Jan. 13, 2024
- Sorry for not having anything negative to say, I've only bought from your store once and everything went as good as it could've on your end!
- by S Female / United Kingdom Jan. 12, 2024
- Everything on the highest level, thank you
- by V.C Female / Chile Jan. 11, 2024
- I always come back to shop here, it's easy and I trust the service a lot.
- by M.C Male / United States Jan. 11, 2024
- Excellent services. I will definitely shop here again!
- by L.B Female / United States Jan. 10, 2024
- Item arrived in great condition
- by R.B Male / United States Jan. 7, 2024
- Quick and easy process to make purchases, reliable shipping packing and delivery. I am more inclined to read the emails I receive due to how personable they are.
- by A.S Male / United States Jan. 7, 2024
- This is by far the BEST SITE for buying goods from Japan! So glad I've found this site! Excellent customer service and the packaging is excellent too! If you're looking to buy something from Mercari Japan or any other Japanese shopping site, but live in another country, I HIGHLY RECOMMEND Goods Republic!
- by R.L Female / United States Jan. 7, 2024
- It's great that I have received the item that is packaged well so it won't break or get damaged and thank you for taking care of the item while it was shipped to me
- by M Female / United States Jan. 6, 2024
- Everything came on time and the packaging was excellent. I really appreciate that as none of the items were damaged. The prices were affordable and even though I didn't interact with the staff personally, through promotional and shipping emails as well as the packaging inserts, the service comes across as very kind and personable. Thank you!
- by C Male / United States Jan. 4, 2024
- Very good. Good communication and packaging. The service left me very satisfied.
- by J.S Male / Germany Jan. 3, 2024
- Everything went great and was communicated well.
- by M.E Male / United States Jan. 3, 2024
- No issues
- by G Female / United States Dec. 31, 2023
- Great care in packaging.
- by M.B Male / Brazil Dec. 31, 2023
- Extremely good! My order came quickly and extremely protected.
- by S.M Male / Italy Dec. 26, 2023
- Perfectly packed. Love you guys
- by F.V Female / United States Dec. 17, 2023
- Excellent merch, decently fast shipping
- by L Female / United States Dec. 17, 2023
- Great customer service, I changed my address after placing a preorder and they kindly changed it super fast when I asked, the shipping was really fast ( 1 week, exactly as they said), my items were packed with care and very safe. Will definitely order from here again.
- by J.C Female / United Kingdom Dec. 16, 2023
- Well packaged
- by T Male / New Zealand Dec. 13, 2023
- It would have been nice if the ears of the plushie were not stuck back on the head when sending as they don't stand up like they are supposed to now. perhaps some backing card or something to hold them up & a better sized box for it as looks like the ears were folded back to fit the box. thank you for the plushie we really love it. it did have dirty marks above one of the eyes but otherwise seems fine. we love the little note & bits you put in the box. keeping those. thank you for putting it in a plastic bag to rpotect it from the rain/wet. really appreciate that. thank you for the care you have given. thank you for that coupoon as well. really helpful for us to purchase this item & the free shipping just the best thing. we will definitely tell others about your sites & will look at the other ones you have as well. thank you so much again. very very happy
- by B.H Male / United States Dec. 13, 2023
- I love the amount of protection and care is put into every product to make sure it arrives perfectly
- by S Female / United Kingdom Dec. 12, 2023
- The packaging was good, things are in great condition, I also liked the emails, it made everything clear
- by M Female / Germany Dec. 10, 2023
- I have ordered several times on the website. I am very satisfied with the perfect condition of the items and the short delivery time. I will continue shopping with you. Thank you very much
- by A.M Male / Norway Dec. 9, 2023
- Wonderful service, the norwegian postal service failed to notify me of my package and it got sent back to japan, you sent it back to me once again and the mug was still undamaged. You pride yourself in your packaging for a reason.
- by A Other / United Kingdom Dec. 4, 2023
- I love this site, there's always such a wonderful variety in items and the staff are quick to respond and very helpful. My order arrived quickly, in very good condition and very well packaged. I'm very happy with it, thank you.~
- by B Female / United States Dec. 1, 2023
- Fast and reliable service. They help keep track of your package and notify you if it's taking a long time for it to be delivered. This is a service that has your back and best interests in mind.
- by Female / United States Nov. 30, 2023
- Shipping is fast and the items area always packaged so well! Items have always been in great condition!
- by Male / United States Nov. 25, 2023
- Amazing, Flawless, As Advertised!
- by Female / Finland Nov. 17, 2023
- Awesome items. Everything went great.
- by Female / United States Nov. 16, 2023
- I love your store so much! There’s such a good variety of products and shipping is always super fast. I’ll definitely be back. Thank you very much!
- by Female / Switzerland Nov. 13, 2023
- Very happy with the service. The packaging was good and the stands arrived in excellent condition! Would use this site again.