Customers' Feedback ( 4640 valued customers )
- United States
- Canada
- United Kingdom
- Germany
- France
- Australia
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- by E Female / United States Aug. 11, 2020
- by M Female / Canada Aug. 11, 2020
- I HIGHLY recommend Goods Republic to anyone looking for high-quality & authentic merchandise from Japan!! I couldn’t be happier with my experience & would definitely buy from them again! The team is very kind & helpful, and everything i’ve ordered so far has come in mint condition & packaged safely & securely.
- by S.J Other / United States Aug. 11, 2020
- Good quality product, good prices, excellent shipping and customer service.
- by T.S Male / Australia Aug. 11, 2020
- Great customer service.
- by F.M Female / United States Aug. 10, 2020
- I don’t have much to say other then the service was once again absolutely incredible!!! From the emails, to the photos and the friendly letters, customer service doesn’t get better then this! Normally I’m the type to stay quiet after buying a product but the service and quality was too amazing to not say anything! I think I’ve mentioned before I’m part of an anime server and I’ve already recommended goods republic to all the members, one of my friends has even started buying from goods republic, she recently bought an Ai Mikaze Plushie and is is extremely pleased. I also have a friend who is interested in buying some Otoya and Cecil merch from goods republic. The overall customer service and care blows our minds and now I know going forward this is the only place I’ll be shopping for my Uta No Prince Sama merch. I’ve already placed multiple orders and I’m thrilled to have them come in soon! Thank you Goods republic!
- by J Female / Canada Aug. 10, 2020
- by J.V Female / United States Aug. 10, 2020
- As always the products are wonderful and the packaging excellent
- by J.Q Male / United States Aug. 9, 2020
- The best online shopping experience! Simply amazing service all around! From the packaging to the email updates. Especially ordering (rarer) merchandise overseas, I felt at ease knowing that the products (and everyone involved) were safe and sound. I am extremely impressed with how professional the packaging was to ensure the absolute best condition(s) of the product(s)! Everything was superb! Would definitely shop here again!
- by C.K Female / United States Aug. 9, 2020
- The packaging is done incredibly well. Any items are safe and secure.
- by C Other / United States Aug. 9, 2020
- Your service is absolutely amazing! Very very attentive and caring towards the customers and I really do adore the wide selection of items you have in stock.
- by L.M Other / United States Aug. 9, 2020
- I love shopping at the various republic services- I have used goods and tcg but look forward to trying the others! My experiences have been so good that I have now switched to only buying goods from you when I previously used other services. I especially appreciate the detailed communication during coronavirus- honestly my goods still got here really fast regardless but even if they hadn't, the detailed communication meant I was never confused or in the dark.
- by J Female / United States Aug. 8, 2020
- Packaging was very good and I appreciate the quick response time to inquiries.
- by H Female / United States Aug. 8, 2020
- by K.C Female / United States Aug. 8, 2020
- Very quick and easy to use!
- by E Female / United Kingdom Aug. 8, 2020
- Perfect and amazing
- by C.J Female / United States Aug. 8, 2020
- Excellent!
- by L Female / Puerto Rico Aug. 7, 2020
- You guys communicate extremely well! Things were delivered in great conditions and the service was just amazing.
- by S.R Female / United States Aug. 7, 2020
- Took a while to get here, but everything looks absolutely perfect! I don't mind waiting for good quality and the quality is great. I had been looking FOREVER for the Pandora Hearts mugs and the fact that I was able to get one is so exciting. Not a single crack or chip, either, so I'm happy.
- by A.R Female / Germany Aug. 7, 2020
- Your service is so great as always <3 ! I am glad you keep up the requests, it's really nice if you can't be in japan and go shopping yourself.
- by M.J Female / United Kingdom Aug. 7, 2020
- Finally got my items after almost waiting 3 months
- by F Male / United States Aug. 6, 2020
- by B Female / United States Aug. 6, 2020
- Love free shipping
- by D Male / United States Aug. 6, 2020
- I didn’t expect to receive my package in the way It came, it was really well packaged and wrapped nicely, also the quality was the actual quality of the item it was great.
- by C.H Female / Germany Aug. 5, 2020
- I always got informed if they need something or when they started to ship the good. So I was really happy about the Services I got from the people of Goods Republic and be happy to Shop agai one time in the Future.
- by E Female / France Aug. 5, 2020
- Good and quick, at first I was anxious about the package not arriving or getting lost in mail but it was all splendid
- by D.S Other / United States Aug. 5, 2020
- Really friendly, shipped products in very good condition in a timely manner
- by S.S / United States Aug. 5, 2020
- Very happy with services. Will love to keep shopping here.
- by A.P Female / United States Aug. 5, 2020
- Great service with email updates on the packages!
- by K Female / United States Aug. 4, 2020
- Excellent! They were very communicative, especially regarding expected Covid-19 shipping delays, and the product was just what I expected.
- by L Female / United Kingdom Aug. 3, 2020
- by D.G Male / Germany Aug. 3, 2020
- Always pleased to buy from your site
- by S Female / Portugal Aug. 3, 2020
- Amazing!!!
- by J.T Male / United States Aug. 1, 2020
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Shopping with Goods Republic has by far been the best experience I’ve ever had for ordering anything online. From the time I placed my order through to me typing this I felt at ease with my purchase. Getting emails from actual employees when there was a shipping issue due to COVID and being told that Goods Republic would find an alternative shipping method at no extra charge made me a customer for life. Since that time I’ve been singing the praises of how amazing your company is.
This was all before I even got my order. I just got the package today and I can’t even find the words to describe how happy I am with my order and how perfectly packed it was. No damage whatsoever to even the outer packaging which is shocking. I would never have guessed my order shipped all the way from Japan to the east coast of the US. I have never seen any order I’ve ever made in my entire life packed with the level of care as I did today.
To everyone at Goods Republic, Thank you so much for making me feel like a valued customer and for making this the most stress free experience with an international order. I look forward to ordering again and am already spreading the word on how amazing everyone at Goods Republic is. Thank you all! - by J.N Male / United States Aug. 1, 2020
- Reliable and secure shipping! Satisfied customer! ^_^
- by C.K Female / United States July 31, 2020
- Always been great.
- by S.R Female / Spain July 31, 2020
- Everything was perfect. They were very kind and helped me in any way possible with my order. They also helped make customs processes easier.
- by K Other / United States July 31, 2020
- Very nice and clean packaging. Even with set backs in shipping right now came super fast.
- by T.P Female / United States July 31, 2020
- by I.V Male / United States July 30, 2020
- by C.C Male / United States July 30, 2020
- Communication was great!!! Really friendly staff
- by H.S Female / United States July 30, 2020
- This particular order arrived very quickly, despite coming directly from Japan. Plus, the order was packaged really well, with multiple bubble wrap layers to protect my items. Goods Republic always puts so much care into packaging orders and ensuring they arrive quickly; it clearly shows their care and dedication. In addition, the items were of high-quality, and I'm so happy to have them in my collection.
- by J.H Male / United States July 30, 2020
- Great service! Thank you all so much!
- by J.T Male / United States July 30, 2020
-
Shopping with Goods Republic has by far been the best experience I’ve ever had for ordering anything online. From the time I placed my order through to me typing this I felt at ease with my purchase. Getting emails from actual employees when there was a shipping issue due to COVID and being told that Goods Republic would find an alternative shipping method at no extra charge made me a customer for life. Since that time I’ve been singing the praises of how amazing your company is.
This was all before I even got my order. I just got the package today and I can’t even find the words to describe how happy I am with my order and how perfectly packed it was. No damage whatsoever to even the outer packaging which is shocking. I would never have guessed my order shipped all the way from Japan to the east coast of the US. I have never seen any order I’ve ever made in my entire life packed with the level of care as I did today.
To everyone at Goods Republic, Thank you so much for making me feel like a valued customer and for making this the most stress free experience with an international order. I look forward to ordering again and am already spreading the word on how amazing everyone at Goods Republic is. Thank you all! - by J.W Male / United States July 30, 2020
- by Q.G Male / United States July 30, 2020
- A little slow, but there was still good communication and it was well worth the wait. The speed is also understandable considering the pandemic.
- by S Female / Italy July 29, 2020
- I bought twice from Goods Republics and I was more than satisfied! They ship pretty fast and they have a very good costumer service. Items are in perfect conditions.
- by P.H Female / Germany July 29, 2020
- Great service! Reasonably priced, absolutely true to stated delivery times and everything is packaged with great care. I'm more than satisfied and would recommend this shop anytime!!! ?
- by K.M Female / United States July 29, 2020
- Great packaging and communication. Thank you so much for finding another way to ship this me. Will most likely order from again in the future.
- by S Female / United States July 29, 2020
- Keep doing what you guys are doing!! I will recommend every otaku I know to purchase their goods from your guys. I love how my product was packaged, it was carefully packaged to prevent any harm to the product.
- by N Female / Spain July 28, 2020
- Everything was packed very carefully and the letter for my second purchase was really nice!???